We have been in the business of selling handbags worldwide for the past 13 years.
We ship exclusively by UPS and all charges are based by weight.
1. What is the minimum purchase?
Our minimum purchase is $35.00.
2. Do you sell to public?
Yes. For ***WHOLESALE ONLY***Go To Country Road Handbags.Net.
3. What forms of payment do you accept?
We accept credit cards such as Visa, MasterCard, and Discover.
No ***COD*** orders are accepted in our location.
Customers are liable for all shipping costs and restocking fees when an order is unpaid or refused.
4. Do you ship outside the U.S.?
We ship to 32 Countries World Wide. These countries are as follows. Australia, Austria, Bahamas, Belgium, Bermuda, Canada, Czech Republic, Denmark, Finland, France, Germany, Greece, Greenland, Iceland, Ireland, Israel, Italy, Japan, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, New Zealand, Norway, Poland, Portugal, Puerto Rico, Spain, Sweden, Switzerland, United Kingdom
5. What do you use for shipping?
We use UPS for domestic shipping. The shipping cost will be calculated before you checkout, this price may vary depending on the actual cost of shipping your package. We use UPS and the US Postal Service for international shipping.
For international orders: please note that it does take additional processing time to ship international orders. Your shipping cost may be changed after your order is placed due to fluctuating shipping costs. Please E-Mail us if you have any questions on international shipping.
6. How much does shipping cost?
Shipping cost is calculated based on the weight of the merchandise once it is packaged and the zip code to which it will be sent. Note that the calculation is based on shipments leaving from DALLAS, TX 75006.
For domestic orders shipping is calculated before you checkout. For domestic shipments we only ship via UPS. Please note that your shipping charge may be changed if the actual shipping cost varies from the quoted shipping cost.
Important Shipping Announcement
If the packages are found lost after delivery, neither UPS nor firstbestplacewholesale.com will be responsible for the loss. If you prefer or require a signature for the delivery of your shipments please let us know in the comments field or by contacting us through E-Mail or phone. There may be an additional fee if you want this service.
IF CUSTOMERS WISH TO HAVE SIGNATURE CONFIRMED DELIVERY, PLEASE LEAVE A NOTE IN THE COMMENT FIELD BEFORE CHECK-OUT. OTHERWISE, ALL SHIPMENTS WILL BE SHIPPED WITHOUT SIGNATURE REQUIRED.
7. Has my order been shipped? Why do I not receive any order status notification?
In order to check the status of your order you may view your order status, the tracking number, and the history of your previous orders. Our email will be shown as email@example.com . If you accidentally include our email in your SPAM list, you will not be able to view any email sent from us.
9. I have a show or deadline pending on a certain date; can you deliver by that time?
We will try our best to meet customers’ deadlines. However, due to the high demand on certain products, there are times when deadlines cannot be met. We apologize in advance for the inconvenience. Please make sure you place your order well in advance to minimize the possibility of missing a deadline. Please note that FIRSTBESTPLACEWHOLESALE.COM does not guarantee to meet any deadlines. Therefore customers cannot claim missing a deadline as a base for cancellation of orders.
10. What is Secure SSL Shopping?
Secure Shopping means that your credit card number and personal information are protected. The website checkout system is on a 128 bit encryption Secure Server and guaranteed safe. All information exchanged is encrypted and cannot be read by anyone other than authorized personnel. One way to tell that the pages are secure is to note the added “s” in the web address in the URL bar as in HTTPS instead of HTTP. You will also see a padlock symbol or key in the bottom bar of your browser.
11. May I cancel an order?
You may cancel your order as long as we haven't shipped out your package. Please call us at 214-277-2465 if you need to cancel your order. In order to maintain consistent customer service and timely delivery, we cannot delete submitted orders from our system. To prevent mistakes on your order, we advise you to thoroughly review your order prior to submission. If your package has already shipped, we might be able to contact our carrier to have it rerouted to us but the customer will be liable for all shipping costs, COD charges, and restocking fees which will be deducted from the original form of payment. If any package is refused upon delivery attempt, the customer is liable for all shipping costs, COD charges, and restocking fees.
12. Are the items I ordered in stock?
If the product is displayed online then it is in stock at that time. However, due to the high volume of orders at certain times some items may already be out of stock by the time an order has been placed. Therefore, we cannot guarantee that your order will be 100% fulfilled.
13. Why some items are missing from my order.
Our normal fulfillment rate is around 90%-100%. However, some items might be out of stock by the time we process the order.
15. How do I change my shipping address after submitting my order?
Please call us immediately at 214-277-2465 to correct your shipping address. If your order has already shipped, there will be a $12.00 service fee for the correction and you should expect your shipment to be delayed.
16. Do you send out catalogs with your updated inventory?
At present, we do not have a mailing catalog. Please visit our website for the most up-to-date fashion handbags and accessories.
Please Note: You may not copy our pictures without written permission. All Logos, Trademarks, Copyrights, etc. are the property of their rightful owners and cannot be used without written permission.
Restocking Fee is %15 of your order
All prices are subject to change without notice. Prices and availability are subject to change at any time.